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Frequently asked questions
Order
Delivery & Pick-up
Products & Events
Allergens & Policies
You can order directly through our website (https://www.lesdelicesdepatience.com/category/best-sellers)o(https://www.lesdelicesdepatience.com/category/best-sellers)r by contacting us on WhatsApp(https://wa.me/85264661928)
We kindly ask that orders are placed at least 48 hours in advance to allow us to bake everything fresh and plan our schedule.
That said, if you have a last-minute request (<24h), don’t hesitate to reach out — if our production allows it, we’ll be happy to accommodate. It’s always easier for us if we know in advance, but we’ll do our best ✨.
It's always best to order early to secure your slot! 🎂 For standard cakes, place your order early in the week for the upcoming weekend. For themed or custom cakes, allow 3–4 weeks for special decorations to arrive. Planning a large or corporate event? Aim for at least 10 days' notice. Last-minute? Message us on WhatsApp — we'll do our best to help!
We require full payment when ordering to confirm and secure your slot.
We accept PayMe, FPS, bank transfer, credit/debit cards, Alipay HK, Google Pay and Apple Pay.
PayPal is also available upon request (+4% handling fee).
Absolutely ✨ Everything we make is artisanal and tailored. From cake flavours and decorations to canapés, we work with you to design what best fits your event. Just send us your ideas via WhatsApp and we’ll refine the details together.
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